Responsible Gaming at hi7 — Keep the Fun, Know Your Limits

1 What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as entertainment — not as a source of stress, addiction, or financial harm. The concept at hi7 is straightforward: never take on more risk than you can afford, and stop the moment gaming starts to feel like a burden rather than a pleasure.

Online gaming is growing fast in Bangladesh. Easy mobile access and attractive bonus offers can lead people to spend more time and money than intended. hi7 believes it is our responsibility as a platform to raise awareness about this.

Responsible gaming rests on three pillars: control, awareness, and limits. hi7 has built all of its safety tools around these three principles so you can play with complete peace of mind.

2 Recognize the Signs of Addiction

Gaming addiction often develops gradually rather than all at once. At first everything seems fine, but the time spent playing slowly increases. Be alert if you notice the following signs:

• A recurring urge to keep playing in order to recover losses ("just one more session to win it back").
• Spending beyond the budget set aside for gaming.
• Being unable to stop gaming or repeatedly trying and failing to do so.
• Spending more time gaming while neglecting family, friends, or work.
• Lying about or hiding your gaming activity.
• Borrowing money or dipping into savings to fund your gaming.
• Feeling restless, irritable, or having trouble sleeping when you are not playing.
• Finding comfort only in gaming and losing interest in other areas of life.

If you identify with three or more of these signs, it is advisable to seek professional guidance. hi7's support team is always ready to point you in the right direction.

3 Understand Your Level of Gaming Risk

Consider how many of the following apply to you. The more that do, the higher your risk.

If any of the above apply to you, reach out to hi7 support. We don't judge — we just help.

4 Assess Yourself

Think through the questions below honestly — this assessment is entirely for your own benefit.

5 How to Set Your Limits

Setting a deposit limit, session limit, or self-exclusion on hi7 is straightforward. Just follow the steps below:

Remember, lowering your limit takes effect immediately. However, to increase a limit, hi7 applies a 72-hour waiting period — this is intentional, to prevent impulsive decisions.

6 Practical Tips for Safe Gaming

Following these simple guidelines while playing on hi7 will keep your gaming experience fun and stress-free:

What to do

• Set a monthly entertainment budget before you play and stick to it.
• Win or lose, stop playing when your set time is up.
• Treat every deposit as the cost of entertainment, not an investment.
• Make decisions with a clear head before you play, and only play when you are in a good frame of mind.
• Take regular breaks and spend time with your family.
• If you feel you need help, don't hesitate to contact support.

What Not to Do

• Do not keep placing bets trying to chase your losses.
• Do not play while under the influence of alcohol or any substance.
• Never play with borrowed money or by drawing on your savings.
• Don't cut back on sleep to spend more time playing.
• Don't keep your gaming a secret from your family.
• Don't keep playing just hoping for a "big win".

7 Protection of Minors

Participation by anyone under 18 is strictly prohibited on hi7. Age verification is mandatory at registration and is confirmed through the KYC process using a national ID card or birth certificate.

If you have younger siblings or children at home, please follow these basic precautions:

• Do not share your hi7 account password with anyone.
• If your browser has saved passwords, keep your device locked.
• Make sure children cannot access the hi7 app or site on your phone.
• If you suspect anything, change your password immediately.

If hi7 suspects any underage activity on an account, that account is immediately suspended and a thorough investigation is carried out.